Our vision is to…

“Redefine the future for people and places by realising individual potential and delivering economic growth.”

Better for everyone

At Interserve Learning & Employment, we believe that by supporting the development of people and organisations, we can encourage and manage change effectively and create improved environments in which we all want to live and work. To do this, we aim to become the partner of choice for private and public sector employers looking for high quality skills, recruitment and education services. We work in partnership with clients to understand their needs and put employability at our core, delivering talent solutions that support UK productivity and competitiveness. We aim to provide more opportunities for service users in the communities we operate by breaking down barriers to prosperity and improving life chances through access to a wide range of vocational programmes. We deliver skills and work experience to kick start careers, focusing on tangible results and personal goals that will lead to job offers or upward progression.

Our Values

By putting people and places at the centre of our business, we can deliver sustainable communities, economic development and social inclusion. Underpinning all our activities, are four key values that help us retain a strong core business while we make the most of our growth potential. They are:

Everyone has a voice

We listen and encourage openness, value all views and opinions and welcome discussion. We treat people as we want to be treated – with respect and patience.

Take pride in what you do

Everyone can and should take pride in a job well done. Whatever the task in hand, we do it with care and to the best of our ability.

Bring better to life

Believe you can do better. Ask questions, think differently, seek solutions and create ideas to support customers and add value.

Do the right thing

Don’t walk by when you could make a positive difference – ‘that will do’ won’t do. Make sure the right thing is also the safe and sustainable thing.


These values create an environment that is rich in inclusiveness, collaboration and camaraderie, in which staff have influence, recognition and can work with autonomy. They demonstrate our high standards, help us make the most of our strengths and highlight areas we can improve, giving our services greater meaning and maximising the impact we have on people’s lives.

Find out more

If you want to learn more about how we implement our vision and values to benefit people and places, take a look at the numerous success stories in our news section. Alternatively, email or contact us on 0333 444 5055.