Business Adminstration

Business Administrator Level 3

Business administration is at the heart of almost every business in the public, private and third sector. Whether its organising people, processes or paperwork in an office environment, the role requires a wide range of skills to be used on a daily basis.

Our Business Administrator apprenticeship has been designed by curriculum and sector experts from a range of different industries to reflect the transferable nature of the skills being learnt and used every day. The programme is delivered flexibly with no fixed start dates and can be tailored to meet your industry and sector. This is an ideal programme if you’re a in a senior administrator role or have experience of administrative duties.

Business Administrator


14 Months


About the programme

Our 14 month blended learning programme provides you with the knowledge, skills and behaviours required to succeed in any office environment. You’ll learn and be taught from an experienced Trainer dedicated to you, supporting you every step of the way through the programme.

As a business administrator you’ll be supporting and engaging with different parts of the organisation where you work, interacting with internal or external customers regularly.

This is a relatively in-depth apprenticeship programme that incorporates a wide range of complex and more advanced skills to help you grow and flourish, whether project management, mentoring or IT skills.

Business administrators typically develop key skills and behaviours to support their own progression towards management responsibilities, so gain useful transferable skills for most job roles. The programme provides you with an effective gateway for the next chapter in your career.

You must achieve Level 2 English and Maths prior to taking the end point assessment. Our skilled and specialist staff are able to provide further information, guidance and support with English and maths training and help you to meet this requirement if you need it.

Is the apprenticeship for you?

The apprenticeship requires you to have some level of experience and understanding of business administration to successfully fulfil all of the requirements of the apprenticeship. This programme is aimed at those individuals in a senior administrator role or have experience of administrative duties.

To be a successful business administrator you’ll need to be able to be flexible, agile and efficient. Key skills for the role include having a positive attitude, taking responsibility, time management, accuracy and attention to detail and working with integrity.

As a business administrator you’ll also be expected to show initiative, managing priorities and problem-solving skills, as well as supporting others.

The role is typically varied, challenging and exciting and provides a platform for you to enter more senior roles by gaining a sound understanding of the business administrator fundamentals.

What you’ll learn

You’ll develop new skills that will underpin your future success and career development for a variety of roles such as:

  • Advanced IT skills, using different systems relevant to your employer
  • Communication
  • Understanding the importance of high standards and quality
  • Planning and organising
  • Basic project management
  • Supporting colleagues within your employer as a mentor
  • Professionalism

How you’ll learn

The programme is delivered flexibly with no fixed start dates and can be tailored to meet your industry and sector. Apprentices benefit from a blended learning programme and model that includes:

  • A dedicated Trainer
  • A wide range of learning techniques
  • Face to face sessions
  • Online learning
  • Self-study tasks
  • Regular 1-2-1 progress reviews
  • Coaching and mentoring support scheduled around your needs
  • Qualified and skilled Trainers
  • Support from English/maths specialists (if needed)
  • End point assessment preparation, including regular progress checks, support and gateway readiness checks so that you’re ready for the end assessment (multiple choice test, presentation and professional discussion/interview showcasing of what you’ve learnt)

You will also record and track learning progress through the OneFile e-portfolio, helping to support and evidence your journey. OneFile is an industry leading and award winning online service which can be accessed 24/7 anywhere and through any device.

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