Customer Services

Customer Services Apprenticeships

Those that are able to deliver a superb customer experience get recognised. It’s their efforts that get talked about and have customers coming back for more. That’s why we’ve developed our customer service qualifications, to equip people with the right skills to delight customers at every opportunity and carve out their professional edge as a customer-focused standout employee.

Whether it’s the shopkeeper who asked ‘how are you today?’ or the person on the other end of the phone who helped to secure a great mobile phone deal, people remember the little things that make their day better.

To get yourself qualified in the art of offering fantastic service, apply to join one of our apprenticeship programmes today.

CUSTOMER SERVICE
PRACTITIONER

CUSTOMER SERVICE
SPECIALIST

BT CUSTOMER SERVICES

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