At Interserve Learning & Employment we are continuing to respond to the unprecedented challenges facing us all. As we navigate through this new landscape, our priorities firmly remain to protect our staff and learners, whilst supporting our employers.

We are monitoring the situation daily and following the latest advice and guidance from the UK Government. The Department of Education (DfE) announced on 23rd March 2020 that their objective is ‘to support all employers, and apprenticeship training and assessment providers, to retain their apprentices, and to help them plan with more certainty through this difficult period of disruption.’

Here are some of the things we are doing to keep everyone safe:

Moving to remote delivery

We continue to support all our existing learners and have moved to remote delivery. This has been a big task and the flexibility and creativity shown by our trainers, learners and employers has been exceptional. We are also signing up new learners remotely. We have adjusted our processes and delivery models to achieve this safely and effectively.

The only exception to remote delivery is for a very few key workers. This is where the learner, employer and our trainer need to continue to deliver training in person, following strict social distancing measures. 

Supporting learners who are furloughed

In line with DfE guidance, we will continue to support and deliver training to our learners who are furloughed by their employers if the learner is in agreement. We will do this for three months in the first instance, and will keep each learner’s individual situation under review as it evolves.

Supporting learners made redundant

We will continue to support and deliver training to our learners who are made redundant by their employers. We will do this for three months in the first instance, in line with current ESFA rules, and we will keep each individual learner’s situation under review as it evolves.

We are closely monitoring this developing situation and will endeavour to provide further updates as and when we have them. If you have any questions, please direct them to your dedicated Interserve Learning & Employment representative.

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