Day in the life of a Training & Development Officer

Have you got a passion for teaching and guiding people? Do you want to help others to achieve their dreams? If your answer is a resounding yes, a career as a Training & Development Officer (TDO) could be for you.

The role of a TDO ensures that we deliver a high-quality curriculum for both learners and employers. This includes having an up-to-date knowledge of your industry, and ensuring the learning materials are always current and correct. It is also about building positive relationships with people, to help everyone benefit from the Apprenticeship Levy.

We caught up with one of our TDOs, Judit Szamosi to find out more.

Day in the life

Having worked as a trainer since 2007, developing different training programmes both in the UK and abroad, Judit set her sights on becoming an assessor. She says: “I wanted to be involved more in one-to-one training and coaching – that’s when I heard about an opportunity with apprenticeship and traineeship provider, Interserve Learning & Employment (ILE).”

When asked why she chose ILE, Judit says: “I was looking to join a stable, renowned company with an extensive clientele. I was certain that this would enhance the business development activities, and I was right! The mixture of classroom sessions and individual delivery model was also attractive, I believed it could work and I hoped to utilise my experience in both fields.”

In her role Judit works with some major household names including Transport for London, British Airways and GlaxoSmithKline; just to name a few!

A standard day consists of planning engaging training sessions for learners on ILE’s Professional Apprenticeship programmes and developing and cultivating positive relationships with apprentices and employers alike. Judit is also required to maintain a strong knowledge and awareness of her subject area, to ensure that all apprentices have the expert help they need to progress.

Reflecting on her approach to helping learners she says: “If you always do what you always did, you’ll always get what you always got. We can always make changes if we have the will do so.”

For those who have trained as teachers or tutors, there are still ways to progress or to move into something different with ILE. Becoming a Training & Development Officer provides the opportunity to use their training and experiences in a new and dynamic setting. Crucially, TDO’s help others to achieve their goals and ambitions.

Judit’s biggest achievement so far . . .

Talking about her biggest achievement so far in her career, Judit says: “It was definitely working with a learner who always wanted to go to university but wasn’t confident enough to do so. After coaching and supporting her through the Business Administration Level three course, she applied and is now a full-time student at the University of Canterbury studying Criminal Psychology.”

Judit says the best thing about her transition into the role of TDO is the variety of people you meet daily and the range of places you can visit through the role. She adds: “This means you are not only helping people to progress in their chosen field, you’re also open to new opportunities and experiences yourself, in a role where two days are never the same.”

Judit has recently been promoted and is now a Senior TDO. Commenting on her future prospects, Judit says: ‘This is where I see myself in the future, working on the operational side and utilizing the knowledge I gained as a trainer; creating value for money on processes and projects, for both Interserve and our clients”.

As a Training & Development Officer you can transform learner’s lives while nurturing your own personal development. Find out more about the role and apply here:

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