Delivery Partner Management Policy

Welcome to Interserve Learning and Employment’s Delivery Partner and Sub-Contractor Management Framework. This document is intended as an overview for all Delivery Partners covering the lifecycle of your journey with us and what you and we should expect from the relationship. It is our intention to work closely alongside our Delivery Partners and Sub-Contractors to assist with capacity building, offer appropriate support when required and manage the contracts in an effective manner. We aim to ensure every aspect of our learners and customers’ requirements are not just complied with, but that the highest levels of performance and quality are also achieved and we can only do this together.

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