Customer Service Level 1 & Level 2 – 01/06/20



The customer service course is a three day programme designed for those in a customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers principles of customer service – identifying customers and their needs, principles of maintaining customer service through effective handover and principles of resolving customer service problems. 

    Location: Online 
    Start Date: 01/06/2020
    End Date: Flexible to suit your requirements
    Times: Flexible to suit your requirements
    Organiser: Denise Keogh