Customer Service Level 1 & Level 2 – 01/06/20

 

About:

The customer service course is a three day programme designed for those in a customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers principles of customer service – identifying customers and their needs, principles of maintaining customer service through effective handover and principles of resolving customer service problems. 

    Location:Online 
    Start Date:01/06/2020
    End Date:Flexible to suit your requirements
    Times:Flexible to suit your requirements
    Organiser:Denise Keogh

     

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